We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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До ярославля доставка была 5 дней. очень понравилось. качество не плохое. Правда с зади на платье есть нитка, её видно, попробую аккуратно обрезать, чтобы не распустились, присутствует не большой запах, но нимаю после стирки его не будет. Под кружевом прозрачная маечка, это мне кажется недостаток. А целом всё устроило. С продавцом не общалась.
оренбуржья to tail with two weeks delivery. fit long size, and here полненьких more wide (but can and ушить). solid synthetic course, if would be top cotton lining, then it would be better. have more dislikes top bottom, skirt top blouse hollow накрывает where (very visual толстит). skirt dress has very pretty. but in principle, feedback by видела description and buy it. великовато хорошенькое dress so just in size and, especially wide by 6,5 .... store молодец: ordered, and sent, than when.
дошло новгорода to bottom 18 days. sexy pir and, and the world ", looks lovely. утренник and good, theater and. synthetic liner, капрона skirt. pat,-general thread trim, such as for the money. first заказала pink like it, more заказала red. took 105-107 130 photo visible, effect is good. брала 95 height 110. all is excellent.
заказала march 21, dress has лежало march 31 mail! чебоксар very fast shipping to!!! dress like, rr 400 just fine. thread not stick up, there is no smell of, straight stitching enough! начиталась маломерит dress that feedback, заказала size 7! 6 half us, height of about 118 cm, большевато! but of course can wear will be exactly just next year!! shoulder length waist and village and good великовато
stunning dress! arrived within weekly