We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Ordered a 2nd time, since the 1st time was on trial, the first pair not сносилась, not broken, take another stock)) now know that it is simply the best summer shoes and it should take all my родичам)) sister my mother. Here I and a 5.5 (36) the foot 22.5 cm and mother 7.5 (39) The Foot 24 cm, to measure and says that you can and 7 to take. Ballet Shoes again just The Best!! And from this store the cheapest price and all correct sends-the chosen size and color, so, What's think) they should not hesitate to take and go and enjoy) definitely recommend
Comfortable, soft, lightweight. Size 6 match 37's. Take the second such this store. Previous treated season and started somewhere to tear, but you can still wear. The previous was a strong smell of rubber, these do not have. The rest are all equally. Delivery very fast-2.5 weeks. Tracked posting. Seller and recommend items.
Is already in my fourth slippers, took in different places, including a Curry-the same quality. This time pleased with shipping: less than two weeks in Orenburg! Light, comfortable, the LEG almost don't feel like a second skin. The 37,5 took 7 is perfect. My sole erased after six months of daily heavy use. Will take more. Thank You for Fast shipping!;)